Help Desk
The Quick & Reliable Support Your Company Deserves
Have you ever waited hours, or worse, days, for an IT guy to call you back and get around to resolving an issue? If so, you know how frustrating downtime can be; and chances are, you also know how costly downtime can be:
- Productivity stops.
- Payroll dollars are wasted.
- Customer trust goes downhill.
- Reputational damage occurs.
- And worse.
Hammett Technologies believes your technology should always improve the way you do business. That’s why we offer SimpuCare – IT leadership to help you see the bright side of your IT. Interested in learning more?
When technology issues arise, you don’t want to spend hours or days waiting by the phone – trying to get a hold of someone who can help. You want someone to fix the problem, as quickly as possible, so you and your staff members can get back to work.
When Technology Issues Arise, You Want SimpuCare: Help Desk Support on Your Side!
Our helpdesk support gives you the quick, reliable support your company deserves – helping you stay productive throughout the workday:
- IT support professionals who are local and ready to fix any problems or address any questions/concerns.
- Available 24/7 via phone, email, or our online ticketing system – giving you complete peace of mind knowing you’re never without help.
- No confusing tech-talk that leaves you frustrated and unsure what’s going on with your technology.
- Remote support tools wherein we’re able to remotely access your systems and figure out what’s wrong – resolving the problem fast.